Your implementation
Included workflows, student and staff limits, import fields, training, review stages, delivery date and the complete price.
Clear responsibilities.
From the start.
A school system holds information that matters. Before moving real student records, we agree how your portal will be run and who is responsible for each part.
What you are buying
Madrasa Desk is an independent configuration and support service built around Gibbon, an open-source school platform. We provide the branding, agreed setup, onboarding and ongoing management. We are not an official Gibbon product.
What we agree in writing
Your hosting
The hosting provider and location, storage allowance, access arrangements and any third parties involved in your setup.
Backups and recovery
Backup frequency, retention, the recovery process and a restore check before launch. The agreement identifies who handles an incident.
Support and leaving
Support channels and response arrangements, routine maintenance, change allowances, and how records are exported and deleted when the service ends.
Check the everyday permissions
During acceptance, we check teacher access and a parent account linked to a fictional family. Parents should see only the records they are authorised to access. Staff permissions are agreed around their actual responsibilities.
Use fictional data for the first demonstration
The public demo is an interactive illustration with made-up records, not a live customer system. Please do not send student names, medical details, passwords or bank information through our enquiry form.
Fee records and payment collection
Keeping a fee record is different from collecting money. Online payments, Direct Debit and automated messaging require separate scope, provider setup and testing. They are not included in the standard package.
Ask us before you decide
We will explain the proposed arrangements for your institution and the documentation needed before launch. This page describes our setup process; it is not a security certification or a customer data-processing agreement.